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Terms of Service

Please read all these terms and conditions.​

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are unhappy with.


The terms and conditions will apply to the purchase of the goods by you (the customer or you). We are BOSSIQUE.

These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these terms and conditions. You can only purchase the goods from the website if you are eligible to enter into a contract and are at least the age of majority in your state or province of residence. These are the terms on which we sell all goods to you. By ordering any of the goods you agree to be bound by these terms and conditions.


  • The description of the Goods is as set out on the website. Any description is of illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied. 
  • In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  • All goods which appear on the website are subject to availability

Personal Information

  • We retain and use all information strictly under the privacy policy.
  • We may contact you by using email or other electronic communication methods and you expressly agree to this.

Basis of sale

  • When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.
  • The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

Price and Payment

  • The price of the Goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.
  • Prices of our goods and products are subject to change without notice.
  • Prices and charges exclude VAT. Please check your own country’s regulation on importing goods from China.
  • You must pay using your PayPal details for your order and we can take payment immediately.
  • International bank transfers require time to process, and could delay the time of which you will receive your goods.


  • Check our return policy for information about returns and refunds. If you have received the wrong product, missing any product or have any concerns. please contact us via email at within 48 hours of receiving your item(s)
  • If in any circumstance BOSSIQUE does agree to offer you a return on your item please note that the item(s) must be in its original packaging, unused and untampered with. Returns will be reviewed case to case and a full inspection will be made.
  • Due to COVID please understand that there may be some delays on orders. There are occasional lockdowns in our country which could interfere with regular service. Please keep this in mind before placing an order. 
  • Colour Disclaimer – Since our orange line hair is 100% natural and unprocessed, we cannot guarantee that all bundles and lace products will be an identical shade or texture but we will try our best to colour/texture match as best as we can when bundle deals are purchased. Even black line bundles and lace products are colored to an even shade of black, and some minor color differences can occur,
  • Please be advised that shipping can cause some alterations to the textures.
  • Please ensure your PayPal address and shipping address are the same. We will not ship the goods otherwise.
  • We can’t ship to P.O. boxes.
  • BOSSIQUE will not be held responsible for items misplaced, lost or damaged by third parties.​ Please use “Signature Request” and/or “Shipping Insurance” during checkout for protection.

By making a purchase at, you confirm that you have read and understood the policies and agree to abide by them.

If you have any further concerns or questions please email us at